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Shipping Information

Shipping Details ~ We use Australia Post for online order shipping, striving to dispatch within 24 hours. Please note our rural Victoria location may lead to variable shipping times. Your order will be assigned a tracking number as it heads to our local post office, with tracking details emailed to you upon completion.

Shipping for Large or Heavy Items ~ In instances where an item is notably large or heavy, we retain the right to apply extra shipping charges. If you'd like to confirm the shipping cost prior to dispatch, please reach out to us at hello@goldenstore.com.au, and we'll be happy to assist you.

Free Shipping Deduction ~ Should your order have qualified for free shipping, please note that a $10 fee will be deducted from any refund or exchange to cover the initial shipping costs.

SHIPPING OPTIONS

Standard Shipping: For domestic orders over $200, we offer free standard shipping. However, if your order is below this threshold, there's a flat rate of $12.15 for standard shipping.

Express Shipping: If you're looking for a quicker delivery option, we provide express shipping at a flat rate of $15 for all domestic orders.

International Shipping At present, our international shipping is exclusively available to New Zealand. All international orders are subject to a flat rate of $22 for international standard shipping.

In-Store Pickup ~ For in-store pickup, your order is usually ready within the hour, and we'll notify you by email. If it's urgent, please call, and we'll prioritise it. Pickup times align with our standard hours, with slight seasonal changes. To ensure our assistance during your visit, check our current hours on Instagram or call ahead.